Not perfect, but just as delicious: broken pieces, soft fruit or short best-before date.
Try it risk-free – Our 30-day satisfaction guarantee
We want you to feel confident testing our products. That's why at myfruits, our motto is: Test without risk.
✅ What does that mean?
You can try our products at your leisure for 30 days. If you're not satisfied – whether it's because of the taste or something else – simply get in touch with us. We'll find a solution together.
📦 Applies to all products
Our satisfaction guarantee applies to the entire myfruits range – regardless of which product you try.
🔄 What happens when a complaint is made?
- You will receive a refund of the product price, usually via the same payment method.
- The refund will be processed within a few working days once your request has been reviewed.
- Shipping costs are excluded.
📬 Do I need to send anything back?
In most cases, no.
However, we reserve the right to request a return for certain products or orders of higher value. Your previous order history may also be a factor.
Requirement:
- The packaging may be open, but should still be at least half full.
- Products that are almost completely used up are excluded from the warranty.
💬 Here's how it works:
- Simply write to us via the chat on our website.
- Or send us a short email to info@myfroits.shop .
- We will address your concerns personally – quickly, friendly and solution-oriented.
- You will get your money back for the product if you agree to the solution.
ℹ️ Any questions?
Feel free to contact us anytime:
- 📩 info@myfroits.shop
- 💬 Or directly in the chat at the bottom right of the page
You take no risk – and can concentrate entirely on the taste.